Profile
Results-oriented professional in customer engagement and community management, skilled in enhancing customer satisfaction and driving business growth. Experienced in communication, relationship building, and strategy implementation to align with customer needs for a seamless experience in dynamic environments.
Education
MBA International
Deakin University, Melbourne 2025 - 2026B.E ECE
RV College of Engineering 2018 - 2022XII-CBSE
Sri Chaitanya PU College 2016 - 2018Skills
- Html
- Css
- JavaScript
- Bravo Studio
- Airtable
- Figma
- Xano
- Embedded c
- Java
- Python
Experience
Community Manager
From Dec 2023 to Present | Ai-preneurI am responsible for managing Aipreneur's community, a platform offering courses and gigs to freelancers. My role involves fostering engagement, building relationships, and implementing strategies to enhance the community experience and support business growth.
Co-Founder
From Sep 2022 to Present | Wildpalms HospitalityI am responsible for leading the marketing efforts at Wildpalm Hospitality, a real estate company offering daily and monthly rentals in Goa. My role includes driving lead generation, managing social media marketing campaigns, and streamlining the booking process through automation to improve efficiency and customer satisfaction.
Business Analyst
From 2021 to 2022 | Create ProtocolFormulated strategic service roadmaps for new initiatives, analyzed market trends and competitive intelligence, and developed corporate sponsorship for enhanced public relations. Also provided sales team support through personalized coaching to overcome selling challenges
Design Intern
From Jun 2021 to Jul 2021 | TATA HitachiPlayed a key role in designing the circuit and wire harness for the Zaxis 33U, India's first compact mini excavator. Gained in-depth knowledge of excavator mechanics while collaborating with the design team.
Business Development Intern
From Jan 2020 to Jun 2021 | Upride Networks PVT LTDStreamlined business operations and aligned them with organizational goals to boost growth. Innovated practices to enhance efficiency and expanded sales networks with businesses and customers.
Certificates
Certified for compliance in the work area (2012)
For meeting the expectations of leading the team to work the specified tasks in the labor field.
Certificate of attendance on computer technology.
For meeting the expectations of leading the team to work the specified tasks in the labor field.
Achievement medal for productivity excellence during the year (2019)
For meeting the expectations of leading the team to work the specified tasks in the labor field.
References
Mr. Utkarsh Verma
- Phone: +91-9686772250
- Email: utkarshverma@upride.com
Languages
- English
- Hindi